Slots Village Casino Review
Slots Village Casino is a new online casino from the Winward Gaming Group, having been launched in 2005. It has been licensed from the Costa Rica jurisdiction. Slots Village Casino has software from Parlay Entertainment Ltd., which is a subsidiary of Dot Com Entertainment Group Inc. Dot Com is a publicly traded corporation. Slots Village Casino claims to have an audited average payout ratio of over 98%. The data it has provided pertains to 2005 and it has not revealed the name of the auditor. The casino accepts American players. As its name suggests Slots Village Casino is primarily a slots casino and the lobby of the casino reflects this. The information and links are provided against the background of a live slots arcade.
Slots Village Casino offers about 70 games, most of which are slots. The games have been categorized as Video Slots, Feature Slots, Jackpot and Others. The casino does not provide a complete list of games but screenshots can be seen one at a time in sequence. This is a very inconvenient way to preview the games. Also the screenshots are not clear enough to exhibit the games features. Some slots are displayed prominently in the lobby with large enough screenshots to be understood.
The games in the Others section are single variants of Blackjack, Stud Poker, Craps and Roulette are the only other table games available. The Roulette variant is American Roulette, which is really useless because of the high house edge. The graphics and sound effects are acceptable but the games have few options in terms of betting and are quite inflexible. The ten video poker games offer greater variety but are all single hand games. Naturally the slots games offer the greatest variety. They include single payline slots, 5 payline slots, jackpot slots and video slots with side games and scatter symbols. The jackpots are hit often but pay out only few thousand dollars. Players will not find life changing jackpots at Slots Village Casino.
The welcome bonus at Slots Village Casino offers 100% of the player’s first purchase subject to a limit of $1,000. For players from some countries the limit is set at $500. A minimum deposit of $25 is needed in order to be eligible for the bonus. The bonus and deposit must be generally wagered at least 20 times. Slots Village Casino offers an Alternative Payment Method bonus and a free Birthday Bonus of $25. There is also a Referral bonus that offers 20% of the friend’s deposit for 120 days. Conditions apply to the bonuses and players should read these carefully.
The weekly newsletter of the Slots Village Casino describes the promotions for the week offered through the special games. These games are very popular since they pay out prizes in cash and offer extra bonuses. There is a maximum limit of $500 on all such bonuses.
Download Requirements Slots Village Casino offers all games in the no download Flash format.
Registering at the casino is a two-stage process. In the first stage a player account has to be created by providing an alias, password and e-mail address. In the second stage the account has to be funded using any of the deposit options.
A Java enabled browser is required to play the games. Though the latest versions of Internet Explorer and Netscape Navigator are recommended, at least version 4.0 of either browser will be needed. The minimum screen resolution required is 800×600 pixels whereas the recommend resolution is 1024×768 pixels.
All transactions at Slots Village Casino are carried out in U.S. dollars and are processed by Winward Hall Ltd. Players are advised to read the Cashier section carefully.
Players can make deposits through major credit cards and e-wallets like eWalletExpress, EcoCard, Click2Pay, NETeller Direct and Instadebit. The casino provides detailed information on all options. It is recommended that U.S. players use e-wallets and not credit cards due to prevailing legal restrictions. Players making deposits through Visa and MasterCard must provide the required documentation.
Withdrawals can be requested through e-wallets. Withdrawals are not allowed to credit cards and Slots Village Casino does not remit withdrawals in checks. In order to ensure timely withdrawals players must ensure that all required formalities are met. Depending on the withdrawal option the remittance can take from 2 to 7 days to reach the players’ accounts.
Safety and Security
In order to protect sensitive and confidential customer information like credit card numbers and passwords Slots Village Casino uses Secure Socket Layer technology and MD5 encryption technology. As an added precaution Slots Village Casino out sources financial operations to the most reputed e-cash firms only. The casino maintains sufficient cash balance so that it can pay out 100% of the customers’ deposits at any time. Slots Village Casino allows players to log in and carry out gambling transactions using log in alias and password known only to them. This ensures that no one else can transact on behalf of the customer.
Slots Village Casino claims to have adequate mechanisms to detect fraud, prevent underage gambling and address problem gambling issues. In order to facilitate dispute resolution the casino archives all financial transactions and makes them available on request.
The FAQs section at Slots Village Casino deals with technical issues related to gaming operations. There is a FAQs section dealing with banking in that section as well.
If players still have queries they can contact customer support by e-mail, toll free telephone and fax and live support. The casino responds to e-mails within 24 hours.