Eurogrand Casino Review

eurogrand casinoEuro Grand Casino is owned by Crown Solutions Gaming Limited and operated by Multipurpose Processing Limited and is licensed by the Kahnawake Gaming Commission. It has software from Playtech. Technical Services Testing performs the operations audit for fairness. Its monthly certificates giving average payout ratios are made available in the public domain to players. Unfortunately EuroGrand Casino does not allow players from the United States.

The lobby is done up in gold against a black background and epitomizes elegance and luxury. It highlights the casino’s important features very well and provides links to the important casino functions.

Games

Euro Grand Casino offers over 60 games. These are classified as Card Games, Video Slots, Slot Machines, Table Games, Video Pokers, Casino Specials and Progressive Games. New games are listed separately, which is a good thing because many players are on the lookout for what is new. The screenshots in the preview section offer a sharp view and tell the regular players what they need to know about the game. However the newbies may find it difficult to read the screenshots comprehensively. Another problem with the screenshots is that the players have to scroll through them in sequence, which takes up a lot of time.

However the progressive jackpot games are listed separately and display the current values of the jackpots. Along with the progressive jackpot games are listed two new slots with huge fixed jackpots. “Take $5 Million” offers a fixed jackpot of $5 million and “Spin $2 Million” offers a fixed jackpot of $2 million. There is no news of these jackpots being hit so far.
Euro Grand Casino games come with features like auto-spin and multi-window gaming options for both established and new games.

Bonuses Euro Grand Casino has a number of options for the first deposit bonus to suit all types of players. It begins with the 100% bonus for those who deposit between 20 and 24 units and is restricted to a maximum of 24 units. Those who deposit between 25 and 299 in dollars or euros are entitled to a 300% bonus subject to a maximum of 300 dollars or euros. Those who deposit between 25 and 299 in pounds are entitled to a 100% bonus subject to a maximum of 100 pounds. The mid-rollers who deposit between 300 and 1,999 units get a flat bonus of 600 units.

The high rollers who deposit more than 2,000 units get a flat bonus of 1,000 units. Players are also entitled to a second deposit bonus of 60% subject to a maximum of 500 units. A minimum deposit of 20 units is required for the second deposit bonus. Euro Grand Casino offers 15% bonus when depositing with NETeller, Wire Transfer and bank drafts and 10% bonus when depositing with Moneybookers, FirePay, Citadel, EcoCard, PaysafeCard, UseMyBank, Maestro/Switch Card, Solo Card and WebMoney. Invite a friend bonus of 50 units is also available.
Euro Grand Casino offers a loyalty program in which for every 1 unit wagered players earn 1 comp point. 1000 comp points can then be redeemed for 1 unit.

Download Requirements

Euro Grand Casino offers games in both download and no download formats. The no download formats can be played on Mac computers.

For the download software the following user system specifications are recommended: Windows 95 or later, Pentium 100MHz, 8MB RAM, SVGA Monitor, 256 colors, screen resolution of 800 x 600 pixels (at lower resolutions scrolling will be required) and at least 10MB free Hard Disk Space. Those who are using 21-inch displays can select the full screen mode from the option dialog in the casino lobby.

Payment Options

Euro Grand Casino operates in U.S. dollars, Euros and British Pounds. There are numerous deposit options on offer, which include Visa and MasterCard credit cards, NETeller, ClickandBuy, iDeal, Click2Pay, Moneybookers, Ukash, Solo, PlaySafeCard, myCitadel, WebMoney, Entropay, EcoCard, wirecard, UseMyBank and wire transfers. The cashier section provides the following details for all options: whether support is available, whether deposit bonuses are offered, deposit times and available currencies for that option. Players can create an account for the chosen option from the Euro Grand Casino web site itself.

Euro Grand Casino offers the following withdrawal options: Visa and MasterCard credit cards, NETeller, ClickandBuy, Click2Pay, Moneybookers, WebMoney, and wire transfers. Total processing takes about a week for all options except for wire transfer, which takes 12 days. As such there are no limits on the amounts that can be withdrawn, but amounts greater than $5,000 are subject to greater verification. Hence players are requested to read this section and make sure that they have complied with all the requirements.

Safety and Security

Euro Grand Casino uses SSL (Secure Socket Layer) technology for securing the Transaction Server and MD5 encryption technology for securing data transfers. Their provider of e-cash and credit card processing services is one of the most reputed e-cash firms. The financial system has been audited by VeriSign and found secure. The casino also has a Privacy Policy in place.

Support Euro Grand has a fairly comprehensive FAQs section that is a must read before contacting customer support. The recommended method of customer support is live chat. However e-mail and telephone options are also provided. Toll free telephone and fax numbers have been given for the U.K. and Canada . The casino also encourages players to give their feedback though a separate dedicated e-mail address.